summary
HumanWorks
I helped New York-based startup HumanWorks create an ambitious new digital product from the ground up. My role encompassed the shaping of digital strategy, conducting a variety of UX activities, and crafting a world-class UI.
ux
  • Prototyping
  • Usability testing
  • User interviews
  • Persona creation
  • User journey mapping
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  • Visual language
  • Design system
  • Design sprints
  • User interface design
discovery
The project began with a detailed Discovery phase, where I undertook stakeholder interviews, held a series of collaborative workshops, put together personas, mapped key user journeys, and worked with the development team to draft a detailed information architecture.
brand identity
With the shape of the product (and system) established, it was time to create a brand identity for the product that we could use in subsequent design phases. I shaped the new identity, including running brand workshops, defining objectives, documenting values, and undertaking the design work.